Privacy Policy
Last updated: 26 April 2026
1. Overview
This Privacy Policy explains how East Lancs Roleplay Community collects, uses, stores, and manages personal information through the website, application system, Discord linking, booking tools, and related community systems.
2. Information we may collect
Depending on how you use the community systems, we may collect information such as your username, email address, Discord username, Discord user ID, application answers, division details, booking activity, callsign selections, website account data, and technical information needed to keep the site and server running.
3. How we use information
We use information to operate the website, process applications, manage accounts, link Discord, assign permissions, handle bookings, provide CAD-related functions, moderate community access, investigate misuse, and keep the community and its systems secure.
4. Discord integration
If you link your Discord account, we may store your Discord username and Discord user ID and use them to verify your identity, match your website account to your Discord account, assign roles, manage permissions, and support automated community workflows.
5. Bookings and operational data
When you use community booking or CAD-related tools, we may store and process booking records such as callsigns, divisions, and linked Discord identifiers so that the website, Discord integrations, and FiveM systems can function correctly.
6. Sharing of information
Information is generally used internally for community management. It may be accessible to authorised staff, moderators, command, HR, technical maintainers, or automated systems that support the website, Discord bot, booking tools, or game server. We do not share personal information for advertising purposes.
7. Retention
We keep information for as long as reasonably needed for administration, moderation, staffing, technical support, security, or operational records. Some data may remain in backups, logs, or archived records for a reasonable period.
8. Security
We take reasonable steps to protect stored information, but no website, server, or integration can be guaranteed to be completely secure. You should also take care to protect your own account credentials and Discord account.
9. Your choices
You may request changes to obvious account inaccuracies through the community’s support or staff channels. Some information may need to be retained for moderation, staffing, or technical reasons even after access is removed.
10. Children and age-related use
If the community imposes minimum age requirements, you are expected to meet them before using the website or applying to join. Staff may remove access if they believe the requirements are not met.
11. Changes to this policy
This Privacy Policy may be updated from time to time. Continued use of the website or related systems after updates are published means you accept the revised policy.
12. Contact
If you have questions about this Privacy Policy or how information is used within East Lancs, contact the community through the usual support or staff channels.